Shipping + Returns
 

Prices

All prices are in Euro. Purchases to the European Union are including Latvian vat of 21%.

Customers residing outside the European Union pay local taxes and customs duties

Payment

After clients approval of order via e-mail Linoteka will send an invoice to pay via bank transfer. Production of order will be started after the payment is received.

Delivery

If selected item is ready for shipping, it will be shipped after Linoteka has received payment. Please note that handmade goods are often produced to order, delivery times can be up to 4 weeks. All orders are delivered by DHL.

Faulty Items

Handmade items from natural fiber by the time can show signs of wear, therefore we do not take complaints about product quality.

Cancellation and returns

As a customer you have 14 days to return your order, when purchasing goods via phone or by internet.

Items must be not worn. Please state clearly the reason of return.

 If you return your purchase, Linoteka will return the price of the goods. Delivery costs must be paid by client.

Items are to be returned to the following address:

Elizabetes street 20
Riga, Latvia
LV - 1050

The parcel must contain a copy of the invoice/order confirmation and tracking number.